General Info:
Professional Field IT Service with 20 years of combined PC, network, POS and printer technician ‘hands on’ trained experience Up to 5000 completed service calls/contracts from 1 hr to 2 yrs in length Active DOD clearance and active GSA Fed Gov credentials A , Dell, HP, Lexmark & Xerox Certified Technicians have completed work for 100 different companies – some Fortune 500 Complete server, router, PC, POS, Cat3/5e/6, DSL/T1/analog, media display, wireless, printer installation, upgrade, troubleshooting, maintenance and repair Adtran, Avaya, Cisco, Dell, Emc2, Fortinet, HP, Juniper, Meraki – list of most common types of branded equipment installed and serviced Over 5000 completed work orders with high ratings and recommendations. Background checked and drug tested through multiple platforms; Lexis Nexis, HireRight and Blue Ribbon ‘Hands on’ IT consultant with 20 years professional and certified experience Trained-working knowledge for PC, phone, network, VoIP, POS, TV and printer installation, configuration and repair IBM & NCR POS installation, troubleshooting and service Lexmark, Samsung, Xerox printer installation, troubleshooting and component level repair Samsung, TCL and Visio HD TV component level repair Commercial and residential VoIP installation and troubleshooting Sonicwall and Cisco firewall hardware installation and configuration Cisco router and switch installation including configuration EMC2 data storage installation and parts replacement Network cabinet hardware and cable management installation Wireless APs configuration and installation Network infrastructure structured cabling installation Cat3/5e/6 termination and T1 demarc extensions Extensive desktop, server and laptop hardware component level break-fix repair Compaq, Dell, HP and Apple desktop/laptop installation and service