General Info:
At Whiting Law we understand that when you need us most, your life or the life of a loved one is in a state of turmoil. Due to no fault of your own, your world has been turned upside down, and you find yourself facing a complex and confusing legal system. We take the time to carefully listen, and then fully educate you on the law and your rights. Our team of dedicated experts start with a clear explanation of the legal process with a timeline so you will know exactly what to expect with our representation.
From the initial phone call you will always be treated with respect, empathy and an upbeat, positive attitude. Whether you are simply looking for information or looking for our representation, we welcome you into the Whiting Law Family. As a member of our family I promise we will do everything we can to ensure your satisfaction. We make your needs our #1 priority by returning all calls the same day and by providing you with regular updates on the progress of your case without you having to ask.
We represent all our injury clients on a contingent fee basis. This means that we only get paid when we get you paid. Whiting Law pays for all the expenses associated with your file up front. When we recovery money on your behalf, our expenses are paid back first and then our fee is taken out. If there is not a recovery on your case, we do not get paid and you owe us nothing for our services. At Whiting Law we stand by our services with a 100% money back guarantee - if you are not happy with our service within the first 30 days of our representation we will give you your entire file for free and waive any right to a fee.
Throughout the handling of your case, we welcome any and all feedback on our service. Every client is provided with an online link where you can voice a concern or complaint about a staff member or attorney. This may be made done anonymously if you so choose. Every submission is taken very seriously and the matter will be thoroughly reviewed.
At the conclusion of every case, we request our clients to complete a short evaluation of their experience with Whiting Law. The evaluation is used to help assess our staff and attorneys so that we may continue to grow as individuals and as a firm. In some cases, we may ask you to participate in a testimonial, and we always welcome clients that volunteer to participate.
Finally, in addition to helping our clients Whiting Law takes a serious approach to being a leader in the community. Our state of art website offers the answers to many difficult legal questions and local news. We updated the site weekly, if not daily with important community news, activities and announcements. We also, offer educational seminars and classes to community groups, churches and any organizations that will have us.
Whiting Law thanks you for all referrals, as we believe that a referral is the highest compliment you can give.