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Wagner Hearing Aid Centers

Waynesboro, Virginia, United States

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General Info:

We look out for the long-term best interests of our clients. Well over half of our sales are made to repeat customers or those who have been sent to us by our satisfied clients. Our clients can expect us to recommend the most suitable hearing aid to meet their needs. Many times, we will repair old hearing aids rather than sell new ones. If a new aid would be better than repairing an old one, we will say so. If however, you would prefer that we repair your old hearing aid, we will do our best to accomplish the repair assuming that parts are available. We will tell clients that a hearing aid for each ear is usually better than just one, but if only one is desired, we will cheerfully help the client choose the best ear to fit. We will tell clients that digital or programmable hearing aids are usually better but we will cheerfully fit the less expensive standard analog hearing aids if preferred. We will gently try to steer clients away from tiny or complicated hearing aids that they might not be able to handle, but we always try to give clients what they want. We never solicit sales by telephone, and we rarely send bulk mail advertisements. We do not use high-pressure sales techniques. Our employees are not pressured to make sales, nor are they paid sales commissions. Our employees are paid a modest but decent salary with excellent benefits and pleasant working conditions. We believe that a stable, contented work force will best serve our clients. For us, fitting hearing aids is challenging, interesting, and rewarding. We are proud of the service we provide for our clients.

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