General Info:
Founded in 1986, Sound Telecom, in Seattle is a privately owned and operated company and is a leading provider of 24 hour telephone answering, call center and business voice mail services serving customers throughout the United States and Canada with USA based agents. We serve clients across all industries and is driven to find solutions that exceed client expectations by leveraging state-of-the-art technology, extensive industry expertise and innovation. We take pride in its lasting relationships with both customers and employees.Our commitment to deliver excellent customer service, one call at a time, is backed by a strong company vision, focused on value, trust, integrity, commitment and excellence. Sound Telecom works closely with each client to build customized solutions from its full suite of service offerings: • Answering ServiceExtensive 24/7 telephone answering services provide customers with immediate quality assistance, including appointment scheduling, overflow and emergency coverage, customized message delivery, service dispatch, and virtual receptionist services. • Call Center ServicesRobust, nationwide, 24/7 call center services customized to fit your needs. Leverage the power of our world-class call center services to build professional call center support solutions today • Business VoicemailWeb-based, affordable business voicemail, virtual PBX and hosted fax solutions. Our small business voicemail and hosted auto attendant systems are quick and easy to set • Pager ServicesSimplify your communication with One-source nationwide and local pager rentals, sales and service.Pagers are great for… • Doctors, physicians and hospice care workers • Construction and commercial operation sites • Property management facilities • Technicians and on-call support personnelIndividuals that work “on-site†at various locations Providing reliable coverage in any area at any timeBuild a customized paging service solutionOver the past 20 years, Sound Telecom has established a reputation for building customized solutions that meet – and often exceed – our client’s specific needs. We pride ourselves on developing mutually beneficial, long-lasting partnerships by treating each client with the utmost respect, professionalism and courtesy.Request a quote online or call a representative today for a free consultation.