General Info:
Unlike many other service providers in the Information Technology industry, Seras truly understands the needs of its customers: an honest, professional, organized service provider that shows up on time, every time. Our customers can attest to our accessibility, communication, and flexible budget options to meet their needs. We offer complete computer and information management services to businesses in Columbia, West Columbia, Cayce, Irmo, Lexington, and many other municipalities in the Greater Columbia, SC markets. The Seras IT and Computer Services Team operates throughout the Greater Columbia SC area helping businesses of all sizes and industries including medical, law, insurance, construction, landscaping, non-profit, business services, religious institutions, manufacturing/industrial, and much more! Seras customizes each program or computer services project to meet our customer's specific needs. Whether you are a 200 employee law firm in downtown Columbia or a 5 employee landscape company in Lugoff, we can put together a valuable computer services program to keep you secure and profitable. Your computer network is only as strong as its weakest component. From hardware to software, we've got you covered. Seras technicians maintain a strict protocol for each step of the troubleshooting or installation process. From our advanced routing and customer service management software to industry-standard detection and troubleshooting protocols, we leave no room for error and can back up all completed services with detailed reporting. We understand that the answer is not always simple, and remain focused on keeping solutions straightforward and easy to understand. Anyone with a computer is going to have problems related to virus and malware protection. These types of problems are not something to be taken lightly. Seras can offer peace of mind with the latest and greatest options for security. Contact us today for a customized plan to protect your investment in information technology and see why customers across the Midlands recommend us for security and backup systems. Computer systems are constantly evolving and we understand that you want things to be as fast and secure as possible while staying within your budget requirements. Many computer service providers in and around Columbia overwhelm their customers with a vast array of technical jargon that leaves them confused and in most cases with much more than they really need. At Seras, we believe in focusing on the customer's needs first and designing a system that will meet their existing needs along with their specific goals for growth and development. Installation and setups take place on your schedule, often on evenings and weekends. Contact us now and we'll begin developing the best option for your business. Seras provides 24-hour customer support with real, live humans. There is no automated phone system and you will talk to a manager or owner every time. We're local and work with your schedule: weekends, evenings, whatever it takes.