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Redcoat Computer Services

Niantic, Connecticut, United States

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General Info:

Redcoat Computer Services, LLC provides a unique combination of services and products focused on computer problem advice, diagnosis, solutions, repairs, and technology education. Our services are targeted at home computer users and small businesses with particular emphasis on helping customers who find technology challenging and complex. We will differentiate ourselves from competition by being responsive, friendly, and patient whilst delivering high quality, clearly explained services and products. As technology continues to evolve at an astonishing rate, we believe that there are many people who tend to find that the complexity of using a computer is overwhelming. The ease with which young people adopt technological innovation becomes an assumption amongst software and hardware manufacturers however this does not allow for the discomfort that ‘everyone else’ feels when trying to keep pace with change. It is vitally important to us that our customers develop trust in our services and we believe that our company culture builds rapport and credibility quickly. Our customers are predominantly residential computer users, including seniors, non-tech savvy individuals, and concerned parents. We also see that our technology education and training business delivers peace of mind and enjoyable learning opportunities and is in great demand by other groups including small businesses, educators and community groups.

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