General Info:
Understanding that the economy is tough right now, we want to provide you with the most affordable ,and flexible payment solutions to meet your business or residential Information Technology needs. With this in mind we have come up with Several money saving Service options designed around the idea that in today’s digitally connected world, every person should have access to and be able to afford computer , and network services when their Laptops, Desktops and Cell phones break down. How it works When you call, we will ask you a few questions about your computer and what’s wrong with it. It will help if you have the following information ready: Computers Make and Model Numbers Operating system type – Windows XP – Windows 7 – Linux General description of your problem We will ask you for your phone number and your address and then set up an appointment to meet you either at your residence or business. We will ask you for your phone number and your address and then set up an appointment to meet you either at your residence or business. Where is Our Store Located? We keep an online Store Front called: www.RedHotGeek.Com To keep operating cost low, we have chosen to follow a more contemporary business model. The majority of our work is either On site, or we pick the devices up and take them back to our workshops Services we Offer · Computer Repair Virus Removal Faster Computers In House Services Affordable Rates Web Site Design Office Documents We provide services for businesses needing custom document creation. When customers see receipts with your business logo or letters with your custom letterhead - that tells them that you are professional and it also serves as advertisement. We will provide you with: Excell SpreadSheets Payroll Spreadsheets Inventory Sheets Letter Head Design CustomTemplates Residential Rates starting at $30 Business rates are evaluated on an individual basis. Pick up Services – Basic: $30 Flat Rate (24 to 48 hrs) ***Note***
We urge all of our customers to make back ups of their files before we pick up the machine. This will save you money and us time. This service is for both businesses and residential customers. We will pick up your computer and drop it back off to you within 24 to 48 hrs. We strive to have it back the very next day if at all possible. Pickup Services cover the Following: Pickup Services cover the Following: Virus removal Hardware installs Microsoft updates Slow computer Repair Operating system re-install We will cover other problems too – just ask. If yours is a virus problem – It may be necessary to clean off your hard drive and Re-image / re-install your operating system. If we must Re-install your operating system we will bring your system back to factory - out of the box -- functionality.