General Info:
COVID-19 A New Standard of Clean The Queen Vic has rethought every point of service to ensure safety in 2020. The improvements begin at check-in. Your room keys will be disinfected and placed in a sealed envelope, waiting for you at arrival. We have a contactless check-in procedure at our front desk, so we can welcome you safely. To further protect both you and our staff, we have added a wait time of at least 24 hours for each room in between departures and arrivals. In addition to the spotless conditions you have always expected from us, we will be adding a few additional measures as extra precautions. Rooms will be cleaned with bleach and disinfected with a hypo chlorinated mist. Windows will be opened in between stays to allow fresh air to circulate. Linens and towels will be washed, as always, with hot water and bleach. Our housekeepers will not enter your room during your stay to eliminate any possibility of contamination. We will provide fresh sheets and towels as you request them. For everyone's protection, soiled towels will be placed in a sanitized, marked laundry bag for our housekeeping staff to take away. For 2020, we will be serving hot, made-to-order breakfasts directly to your room. Our family-style breakfast table is a feature we love, but for this year, the breakfast room will be closed, to keep our guests and staff safe. Instead, we are excited to offer you several new hot breakfast choices that we think you will love. There will be order cards in your room to specify your desired meal and a time for delivery -- breakfast in bed is our new 2020 indulgence. The outside common areas will still be open for guests to relax and safely mingle. Our beautiful front yard set back from Commercial Street, our back garden, and the upstairs back deck are all available at breakfast time and throughout the day. Cape Cod has great, clean ocean air, and this year is the time to appreciate it. We are also proud to announce that Queen Vic guests will receive 25% off your meal price any time you visit our sister business, Cafe Heaven, for the whole duration of your stay with us. The health and safety of you and of our staff will always be our top priority. The staff's temperature will be checked multiple times per day, and as always, hands are washed constantly with antibacterial soap. Disposable gloves and face masks will be worn as appropriate, and continued and added precautions against COVID-19 are the new standard here. We know we will all move through and past these difficult times. We really look forward to making new and happy memories with you. See you soon, and stay safe, Josh, Stan, Paul, and Zoey