General Info:
As an attorney at a firm that represents almost 3000 condo associations, I deal with many property managers on a daily basis. Michael has always exemplified a property manager who knows how to get the job done when any legal issue arises. He is always on top of the collection issues and makes sure that the association takes the appropriate legal action to ensure that the association recovers their condo fees in a timely manner. Whenever I need to reach Michael, he responds immediately with the information I need in the format I need it in. Clearly Michael makes sure his customers are happy as he seems to manage the properties he has year after year. I recently attended an open house at Michael's office and met many of his client's, all of whom had glowing things to say about him. He is a people person which is an important quality when managing the homes of many different people who share the same common areas.Macrus, Errico, Emmer & Brooks, P.CMy name is Carolyn McHugh and I am a member of the Cider Hill Condominiums Board of Trustees. We hired Northborough Property Management in 2006 to manage our community. This company delivers! Our property manager is a competent, levelheaded manager who has many useful resources, suppliers, and contacts throughout the Marlborough area. His years of experience provide our board with good, sound advice. The Northborough Management team is responsive to issues that come up and act in a timely fashion. They keep the trustees and unit owners alike, up to date with information about the community. Northborough Property Management is thorough and effectively run a quality property management company.I've served on the Board of Trustees at Ridgewood Condominiums in Marlborough, MA for the past three years. Working with them has been a pleasure. I have found our property manager to have a genuine ability to work with every aspect required to make a property work well and prosper. Our property manager has excellent communication and business skills that include working with vendors, board members, owners, contractors, and public officials. As board members we are kept up to date with all matters, financial and otherwise in a timely manner. I have worked with other management firms in the past and I am more than pleased with Northborough Property Management's performance.Their professional maintenance staff has been efficient and courteous while making repairs and upgrades at the property.Lastly, Northborough Property Management's website has been an effective tool to improve the communication with the unit owners while also providing real time access for the Trustees to review the association's financials.As a Trustee for a large association in Marlborough, the hiring of a property management company was the most important decision that we made as Trustees. Choosing Northborough Property Management to partner with our community was one of the best choices we have made. Our property manager is extremely professional, reliable and is always looking for creative ways to generate new revenue or lower the expenses for our association. The community website that they provide for our association has been an excellent tool to collect condo fees, communicate with the owners and allow the Trustees to view the association financials. Finally, their relations with local vendors and officials within the City of Marlborough have been advantageous to our community. Overall, I would highly recommend the hiring of Northborough Property Management for your community.One of the things that I have been especially grateful for is that Michael surrounds himself with excellent maintenance people. They are extremely knowledgeable, act in a professional and timely manner, and are always pleasant to deal with. Michael is always on time for our monthly meetings and never rushes us through anything. He always provides us, in advance of the meeting, a very detailed management report which helps us tremendously in making deci