General Info:
LCAF is a local female owned and operated payroll processing company that is committed to delivering timely and accurate results. LCAF began processing payrolls in November 2009. Since the date of inception, the business model has slightly changed from processing payrolls to providing necessary support to assist clients with their primary payroll activities. However, the business model includes steady managed growth, well-defined internal controls, and exceptional customer service. First and foremost, LCAF is a payroll processing company and aims to ensure client expectations are not only met but also exceeded. While LCAF offers ancillary services that integrate with their payroll service, they ensure that they are first providing their customers with the best of their expertise, processing payroll. Lorretta Ayala, Owner, states “Our clients can be assured that the services we offer are managed by our local staff as opposed to other large publically held companies who sell their clients everything under the sun, and then pass them off to be serviced by others throughout the country.” All customers at LCAF can rest assure they are handled by employees who live in the local area. LCAF strives to be the best at what we do. Most of our clients choose LCAF payroll for one or more of the following reasons: Customer Service Experience – phones and emails are answered promptly by a human, who cares about customer concerns, who are polite, and who understand that time is valuable especially to small business owners. Dedication – timely, accurate payrolls are completed with a local personal touch. Values – clients understand that the money they pay us goes directly back into our local economy, and means more to us then publically held, multi-billion dollar companies. It feels good to support a fellow small business. Price – we are typically more cost effective than our competitors because our overhead is much less than theirs without the sacrifice of the latest technology. Our Clients’ satisfaction is our highest priority. We hope to have the opportunity to make you our highest priority.