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HomePCTechnician

Chester, New York, United States

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General Info:

What We Do: Saving You Money: We are always looking at how to help you save you money. Many times, if we are able to solve your computer problem quickly with guidance over the phone, we will do that without charge or offer you paid Remote Support at less cost than an online visit. If you are due free tech support on your issue from a hardware or software vendor or an Internet service provider, we will tell you so and guide you on who to call. If we feel your machine is not worth fixing, we will tell you that too - even if it means us losing a service call. We don't make any money doing all that, but we know what makes good service. Hopefully, when you really need us, you'll be able to trust that we are serving your best interests. Some of our best customers started out this way, getting free consultations over the phone. Ensuring Quality Service: If we do proceed to a service call, your service manager will assist the technician to carry out your request with all the available tools at our disposal from the 100's of nationwide technicians we employ. This way you benefit from all of our available talent, not just the technician onsite. Of course, we fully guarantee the work of every technician who serves you. Fair Billing - No Travel Fees: If and when we come out to your home or office for an onsite service call, you will only be charged the flat service fee, not for their travel time.

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