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Business Type	:	Marketing Consultants, Business Coaches & Consultants, Business Management
Address	:	131 Tower Park Dr Ste 300, Waterloo, IA 50701
Coordinate	:	42.45654,-92.35448
Phone	:	(319) 236-3483
Year	:	2021
Payment	:	Amex

Opening Hours :
Mon - Fri : 8:00 am - 4:30 pm
Sat - Sun : Closed
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General Info:

AFFINA, located in Waterloo, Iowa, offers a range of customer interaction solutions to clients. The solutions include customer service support, inbound sales support, analytics, marketing and customer relationship consulting. The services are supported by its North American contact center network, customer data warehouse and advanced technology tools. AFFINA s inbound customer interactions include end-to-end closed-loop lead management, pre- and post-sales product support and comprehensive consumer affairs management. It also offers customized cross-selling and up-selling strategies to clients. It analyses the market to ensure that products and services of clients are strategically positioned when customers are likely to purchase. Additionally, the company develops customized business solutions to lower costs, increase revenue and drive customer loyalty.

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