General Info:
About Glaser and Associates Glaser and Associates are changing the way people and organizations handle conflict resolution and build trust, enabling them to transform interpersonal relationships and develop high-performance teams. The Glasers provide essential interpersonal communication and consulting services to businesses and governments worldwide. Their hands-on approach transforms organizational culture as it promotes long-term change with immediate and sustainable results. Backed by over 35 years of published field research, the Glaser's practical and powerful communication tools are delivered in a personal and entertaining way. Their work is described as enormously valuable, keenly pragmatic, and thoroughly entertaining. Drs. Peter A. Glaser and Susan R. Glaser received their PhDs in Communication from Pennsylvania State University. Authors of the internationally acclaimed book, "Be Quiet, Be Heard: The Paradox of Persuasion ", they have been married business partners and co-presenters for 35 years. Drs. Glaser have published three books and more than 40 research articles. Their research on transforming organizational culture has received International Association of Business Communication Research Foundation Award for bridging communication theory and practice. Feature stories have been written about them in Business Week, Nation's Business, Working Woman, Success Magazine, and the Washington Post. The Glasers joined the faculty of University of Oregon in 1975. Active consultants since 1970, their work has taken them around the world working with leaders from Fortune 500 companies such as Microsoft, Hitachi, Hewlett Packard, Weyerhaeuser, Tektronix, Hyundai, and Sony Corporation. They spend February in New Zealand working with leaders from both the private and public sectors. They have worked with federal, state, and local government leaders, from New York to Scotland and the U.K. Their ongoing work with the United States Senate includes assisting a bipartisan group of Chiefs of Staff to reach beyond the political divide and create consensus. When clients call Glaser & Associates, the first person they speak to is Layla Yarr. She is the Glaser's business manager and has known Peter and Susan for nearly two decades. She makes the infrastructure of Glaser & Associates a blend of effortless efficiency, and handles every detail with joy and precision, from your first contact to final follow-up.