Home - United States - California - Modesto - Floors Plus #454826


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Business Type : Hardwoods, Building Contractors, Flooring Contractors, Tile-Contractors & Dealers, Carpet Installation, Floor Materials, Hardwood Floors, Carpet & Rug Dealers
Address : 615 Kansas Ave, Modesto, CA 95351
Coordinate : 37.64696,-121.01535
Phone : (209) 809-1375
Year : 2003
Brands : Atm, Shaw
Payment : Discover, Master card, Visa, Amex
Opening Hours :
Mon : 9:00 am - 12:00 am12:00 am - 5:30 am
Tue : 12:00 am - 5:30 am
Closed
Wed - Sat : 9:00 am - 5:30 am
Sun : 9:00 am - 12:00 am

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General Info:

Horrific customer service. Installation was supposed to take 1 day; ended up being a "3 week" job. Installers delivered carpet with 3 soil spots; carpet not attached to wall in one spot; and workers did not clean up afterwards, leaving carpet debris everywhere including in driveway. (Lied saying they did not have a vacuum cleaner). Insulted our intelligence by wanting to "clean" spots on "new" carpet. Had to make numerous calls to get installers back out. Once told installers were "up in the mountains." Company sent out 3-piece replacement carpet to replace 2-piece original, further delaying job to 3rd week. Meanwhile, furniture strewn all over house. One star is for Shaw Carpet, Floors Plus not recommended.

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