General Info:
Cutting Edge Networks was founded in 1999 by Shawn Schnitker. Shawn is a decorated US Marine Corps Veteran and Idaho native. After working in the telecommunications industry for nearly 10 years, Shawn found a niche' in the marketplace for such a mobile service. Computer users were tired of disconnecting their PC's and dragging them to the repair shop. Needless to say, uncomfortable with the entire process. When people discovered this type of mobile service was available, word spread quickly. Advertising wasn't used until 2003 when Shawn wanted to expand the business. Word of mouth was the primary form of marketing. The original mobile trailer was 12' long with minimal equipment. A second trailer was soon added to accommodate up to 6 PC's on it's benches. With new customers coming on board each day, the clientele has rapidly grown and the business has grown exponentially. Cutting Edge Networks now operates in the heart of Boise to more conveniently accommodate our customers with a full-time staff of 5 technicians, an A/V systems installer, commercial CableOne internet installation team, and full-time Office Manager. Our success is based on simple fundamentals that we genuinely believe in and honor; Treat each customer as a person, not a number, and secondly, give them the service they came for. We have learned that people don't want the run-around like they consistently get when dealing with a global company. We simply address them as a "human being" and take care of their needs avoiding all the red tape! Cutting Edge Networks is an active member of the Better Business Bureau (accredited member) and recommends consumers utilize this valuable service to research our proven track record. Integrity and trust is something that is built and earned. We realize you as a customer, or potential customer, are putting a great deal of faith into us by giving us access to all of your sensitive data when we work on your network or PC's. NEVER have we compromised that level of trust nor would we do anything to tarnish our outstanding reputation! (We would be happy to provide you with references.) In combination with highly skilled technicians and courteous service, Cutting Edge Networks will continue to exceed expectations for years to come.