General Info:
About Concord Concord is the premier provider of integrated fax solutions for business. Its advanced network architecture provides best-of-breed capacity, reliability, and security features, and supports a comprehensive range of service offerings including versatile Web Services that facilitate integration with any corporate software application. Concord customers enjoy all the benefits of feature-rich fax communications without the cost, effort, and maintenance issues associated with conventional fax systems and alternative fax technologies. This is achieved by platform-independent integration of fax and email, which in turn adds value to existing IT infrastructure and maximizes return on IT investments. Overall operations efficiency is greatly increased by the reduction of paper volume and the automation of document handling. Concord's software development kits enable easy customization of any software application to render it "fax enabled". Concord's fax services are also available as a brand-labeled solution for OEM customers. By the same token, Concord's network architecture is flexible enough to accommodate internal corporate policies ( features such as specific fax cover pages or file formats ) or to ensure compliance with internal and external industry requirements. Concord's secure fax delivery system is fully compliant with the Gramm-Leach Bliley Act ( GLB ), Since its inception in 1996, Concord has been leading the industry with innovative solutions that pushed the edge of what is possible. Today, Concord is spearheading the industry with its fully redundant, SIP/T38 enabled network. Based on a pair of fully redundant data centers located in Seattle, WA and and Chicago IL, Concord provides full fax functionality even in the case of regional catastrophic events. Concord's revolutionary data center failover technology provides real-time failover for both inbound and outbound communications. The former, a product of significant capital investment, represents a technological breakthrough in the industry by enabling the rerouting of fax traffic in the blink of an eye. This results in exceptional business continuity and reliability. Security has always been a priority for Concord as well as its customers. For this reason, all communications to and from Concord's fully-secured data centers can be encrypted, guaranteeing secure communications which meet the most stringent requirements. In a nutshell, Concord customers enjoy the unique advantage of a robust network which is built for reliability, security and speed.