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Classic Carpet & Flooring

Florissant, Missouri, United States

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General Info:

Karen Rose founded Classic Carpet out of her home in 1980 driven by her passion for decorating, customer service and treating people right.   At a time when there were very few women in the flooring industry, Karen created a staff with decorating experience, which focused on finding the right products for clients homes.  The companys innovative free shop at home service allowed customers the unique opportunity to have the sales presentation in their home.  This practice, still used today, conveniently allows our customers to match up flooring samples with their home furnishings.   Karen also founded the St. Louis Chapter of the World Floor Covering Association in an effort to bring a code of ethics to the independent flooring dealers of St. Louis.  Michael Rose now runs the business with adherence to Karens personal touch to customer service. Michael has also brought additional emphasis on product knowledge to the business in order to further help consumers choose the right products for their homes.   The store offers everyday low pricing and does not have sales.  Our sales staffs job is to educate consumers and provide decorating guidance in a low-pressure environment. President Michael Rose personally calls every job to get feedback on our work, and our work is not complete until the customer is 100% satisfied.  Since our business is 85% repeat or referral customers, our reputation and customers complete satisfaction is paramount to our success.

Other Information:

Specialties: Carpets

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