General Info:
Chic by MC is a brand created with the most selective individuals in mind. Individuals who desire the best in style, elegance and sophistication are our target. Chic is not just a brand but it is a lifestyle, one that exhibits confidence and class. Through our line of products, our customers can feel assured that every product has been inspected with the highest attention to detail and quality. At Chic by MC, quality is paramount with everything we do. Everyone is committed to our Quality, Reputation and Relationship (QRR) process. This process begins with product selection and continues throughout the sales process to ensure a consummate customer experience. Even though we have some of highest quality products, people are our biggest resource – and greatest asset. Therefore, we are committed to providing an excellent customer centric experience. That’s why Chic by MC ensures our organization delivers the best quality products and services, at the best possible cost. All products are inspected by our quality control team to ensure that its meets highest standards of our experienced industry experts. Prior to the sales process, employees are required to inspect every product to ensure that Chic by MC’s quality principles have not been compromised. It is through this commitment to quality that we have developed a reputation for delivering the highest quality products to our customers. Providing a quality product is the first step but our commitment to quality continues through our customer service and sales experience. Our knowledgeable sales consultants have designed an outstanding customer experience. An unwavering dedication to our core principles is what allows us to develop a lasting relationship with our customers which can only be described as the “Chic by MC’s Experience.” VISION AND VALUES Our Core Values Put the Focus on Quality, Customers and Uniqueness Our vision is to be the trusted leader in Chic products by focusing on quality and building trusting and lasting relationships with our customers and suppliers. Our core values are at the heart of who we are as a company because we focus on our strategic relationships. Our values are grounded in our basic job functions, and we live them every day: We value quality – Our quality commitment at CHIC is embedded in both our products and our processes at all levels of the organization. We believe that quality should never be sacrificed therefore through our quality based formula, we aim to provide such. We are customer-focused – We exist to serve our customers, and we strive to provide the very best personalized experience to each one. Knowing this, we aim to provide excellent service to our customers and clients of diverse demographics and expertise. We represent uniqueness – We are focused on sophistication, quality and elegance. We are the hint of something personal with a splash of everything great. We also have a set of values that influence how we work: We have a bias for quality and a passion for results. We act accountably and respectful. We value customers and feedback. We work as one team. We have fun. We represent CHIC by MC in everything we do.