General Info:
Welcome Exclusive Mercedes-Benz Factory Repair Center for Mercedes-Benz of South Charlotte We are proud to announce that CALDWELL COLLISION is now the Exclusive Collision Repair Center for Felix Sabates' Mercedes Benz of South Charlotte Caldwell Collision is a Mercedes-Benz factory certified collision center located in Charlotte-Metro area of North Carolina. Caldwell Collision is proud to be the only CL Structural Certified collision repair center in the Carolinas. Our CL Structural certification designates we have the highest rated classification offered by any manufacturer and are described by Mercedes-Benz as the pinnacle of collision service for Mercedes-Benz vehicles. We know that most customers have never had an accident before which is why our knowledgeable staff will assist you every step of the way to ease the process of having your vehicle repaired. Caldwell Collision is a part of the DRP, or Direct Repair Program, for many insurance companies including: Erie Insurance, Fireman's Fund Insurance, CEI, and we are proud to be the only Direct Repair facility for Chubb Insurance. Whether you are using a insurance company or paying for repairs yourself we guarantee you will have a pleasant experience from start to finish which is why for the last 3 years we have consistently received a CSI, Customer Satisfaction Index, in the 90th percentile. Caldwell Collision gives FREE estimates. All estimates are made during office hours. Vehicles may be dropped off during office hours or after hours by leaving your key in our DROP BOX. We repair every vehicle with the highest standards in mind and personally guarantee all bodywork and paint work which supports our company's motto: A Commitment To Excellence.