General Info:
COVID-19 (coronavirus) UPDATE:To our valued clients:Our BluePearl Pet Hospital in Tampa has a new safety protocol in place to help us keep you, your pets and our hospital teams safe. COVID-19 Drop-off Policy: Curbside MethodFor all clients.Emergency visit procedure• When you arrive at the parking lot, please call our front desk at:• Tampa 813.933.8944• Clearwater 727.572.0132• Brandon 813.571.3303• Sarasota 941.923.7260• Our customer service representative will ask you about your pet’s symptoms. If wedetermine that the situation is critical, we will get your verbal authorization foremergency care.• We will ask for your information, your pet’s information, your vehicle make and model.• Our technician will come to your vehicle and speak to you through the window (morethan 6-foot distance) to confirm your information and inform you of the next steps. Youwill be instructed to either drop off your pet or stay in the car while your pet is beingtaken into the hospital for assessment.• Using a disposable pen, you will be asked to sign the authorization to treat your pet.Your pet will be removed from your vehicle in a secured carrier or double-leashed.• Our technician will take your pet into the main hospital for assessment.• Your pet will be brought to the treatment area and assessed. We will determine if yourpet needs to stay hospitalized for diagnostics or can be treated and released to you.Please note that if your pet is stable, they may be brought back to the vehicle until thedoctor can see them.• Our medical team will call you with initial findings and secure authorization fordiagnostics/treatment/hospitalization.• You will receive a verbal estimate over the phone.• Payment information will be taken at the time of the intake or discharge via a creditcard that is handled with gloves, swiped into the machine and placed in a zipped plasticbag and returned to you. Virtual payments will be taken when possible.• When you arrive for pickup, please call the front desk to let them know and a technicianwill bring the pet to the car.Specialty visit procedure• When you arrive at the parking lot, please call our front desk at:• Tampa 813.933.8944• Clearwater 727.572.0132• Brandon 813.571.3303• Sarasota 941.923.7260• Our customer service representative will ask you for your information, your pet’sinformation, your vehicle make and model.• Our technician will come to your vehicle and speak to you through the window (morethan 6-foot distance) to confirm your information and inform you of the next steps. Youwill be instructed to either drop off your pet or stay in the car while your pet is beingtaken into the hospital for assessment.• Using a disposable pen, you will be asked to sign the authorization to treat your pet.Your pet will be removed from your vehicle in a secured carrier or double-leashed.• Our technician will take your pet into the main hospital for assessment.• Your pet will be brought to the treatment area and assessed.• Our medical team will call you with initial findings and secure authorization fordiagnostics/treatment/hospitalization.• You will receive a verbal estimate over the phone.• Payment information will be taken at the time of the intake or discharge via a creditcard that is handled with gloves, swiped into the machine and placed in a zipped plasticbag and returned to you. Virtual payments will be taken when possible.• When you arrive for pickup, please call the front desk to let them know and a technicianwill bring the pet to the car.Inpatient visit procedureAt this time, no inpatient visits will be made except in the case that it is recommended by adoctor.At BluePearl, the health and safety of our patients, staff, and community is our number one priority. Please be assured that while we are taking extra precautions to reduce the spread of COVID-19 (coronavirus), we are still committed to providing exceptional care to your pet.---------Our 24 hour emerg...