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AutoTek

Enid, Oklahoma, United States

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General Info:

I have worked at local shops for years.  Over and over again I kept seeing how the Customer was treated.  It wasn't about how nice the communication was, that of course was great.  It was about how they were charged on their repair bill.  Over and over I saw charges for parts that were ordered for the vehicle on a guess, but upon some intensive diagnostic testing the parts were returned to the store.  Later on I found out the shop still charged for these parts and labor to install them which wasn't the case.  I was taking the initiative to fix the real problem at hand.  The other shops wanted to make more money, I couldn't do it any longer.  Hopefully now I can sleep at night as I don't see how they can.  I want to pass that same initiative and drive onto you. Fixing things right the first time, and not just taking guesses at what the problem could be.

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